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[招聘信息] 招聘思科技术支持1名

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1#
发表于 26-5-2016 10:06:25 | 只看该作者 回帖奖励 |倒序浏览 |阅读模式

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本帖最后由 愚夫 于 8-6-2016 10:33 编辑

公司(美国背景,全球服务公司) 4周后(6月底)将出现该职位空缺:

工作性质:
Full time, 思科网络技术支持,上班地点在Sydney CBD。

岗位要求:
1/ 通过思学CCNA或以上认证。
2/ 有相关工作经验,具有团队协作精神。
3/ 英文听说读写流利。
4/ 懂一些Juniper优先.

有意者请站内短信,并简介自己个人情况 (不要求太详细),合适的我会推荐给领导,后等下一步操作。

谢谢大家。

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参与人数 2威望 +100 收起 理由
语之玫瑰 + 50 谢谢分享!
Serin + 50 谢谢分享!

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2#
 楼主| 发表于 8-6-2016 10:53:10 | 只看该作者
职位仍然在招聘过程中。。。
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3#
发表于 8-6-2016 11:14:02 | 只看该作者
谢谢楼主分享!
顶贴,给需要的同学
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4#
发表于 8-6-2016 12:06:26 | 只看该作者
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5#
发表于 8-6-2016 12:08:34 | 只看该作者
好象工作学习主版下看不到,要进入子版"招聘求职"才能看到?@周星星1832
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6#
发表于 8-6-2016 12:20:05 | 只看该作者
MICHELLE07 发表于 8-6-2016 11:08
好象工作学习主版下看不到,要进入子版"招聘求职"才能看到?@周星星1832

这个有什么問題?
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7#
 楼主| 发表于 16-6-2016 12:47:12 | 只看该作者
招聘职位已公开发布了,有意者请直接在线申请。
https://apaccareers-tnsi.icims.c ... &jun1offset=600

IP Desk Technician
All times are in Australian Eastern Standard Time (Victoria).
ID  2016-1363
Job Location(s) AU-Sydney
Posted Date  6/4/2016
Category Information Technology
More information about this job:

Overview:

TNS has an excellent opportunity to join our Network Operations Center managing the operations of our global IP Network! The IP NOC Technician will be an integral part of a team of IP technicians responsible for the operations of the TNS Global IP Network and Financial Services customers in a 7x24 network operation center environment.

Description of Job Responsibilities & Functions:

The IP NOC Technician will ensure that the TNS network and customers are monitored to pro-actively identify and prevent potential incident impacts. The IP NOC Technician will ensure that incidents are managed effectively through the execution of the established incident management process, with a focus on ticket management quality, and effective escalation and communications.

The IP NOC Technician will answer incoming phone calls from customers and document, isolate and resolve network and customer specific incidents. This person is responsible for accurate ticket updates and timely communication during the lifecycle of the ticket both internally and externally. The IP NOC Technician will work closely with the Technical Support Team and desk management to resolve issues. The IP NOC Technician will ensure that the TNS network and customers are monitored to proactively identify and prevent potential incident impacts. The IP NOC Technician will ensure that incidents are managed effectively through the execution of the established incident management process, a focus on ticket management quality, and effective escalation and communications.
Responsibilities:

3-5 years experience in network operations environment supporting a global IP network
3-5 years experience with troubleshooting telecommunications circuits
Direct experience configuring and troubleshooting Cisco and Juniper routers and switches
Cisco IOS and JunOS experience and familiarity with TAC case management and escalation process
MPLS experience
Routing protocol troubleshooting experience (BGP, IS-IS, OSPF, EIGRP, HSRP)
Network Address Translation experience
IP multicast experience
Direct experience troubleshooting IP network issues in support of financial markets and applications
Solid written and verbal skills
Direct customer service experience required
Flexibility to work rotating shifts in a 24x7 environment, including weekends and holidays
Availability to work overtime shifts to maintain divisional coverage and to attending training sessions
Understand and manage the pressure of a 24x7 customer support environment
Qualifications:

Required
3-5 years experience in network operations environment supporting a global IP network
3-5 years experience with troubleshooting telecommunications circuits
Direct experience configuring and troubleshooting Cisco and Juniper routers and switches
Cisco IOS and JunOS experience and familiarity with TAC case management and escalation process
MPLS experience
Routing protocol troubleshooting experience (BGP, IS-IS, OSPF, EIGRP, HSRP)
Network Address Translation experience
IP multicast experience
Direct experience troubleshooting IP network issues in support of financial markets and applications
Solid written and verbal skills
Direct customer service experience required
Flexibility to work rotating shifts in a 24x7 environment, including weekends and holidays
Availability to work overtime shifts to maintain divisional coverage and to attending training sessions
Understand and manage the pressure of a 24x7 customer support environment

Desired
BS in Business Administration, Management, or technical field
Experience with FIX Hub services
IPSec encryption experience

Education/Certifications
CCNA certification
JNCIA –Junos certification
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8#
 楼主| 发表于 17-6-2016 10:14:33 | 只看该作者
语之玫瑰 发表于 8-6-2016 10:14
谢谢楼主分享!
顶贴,给需要的同学


谢谢玫瑰版主,将此帖 加亮置顶~~

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参与人数 1威望 +50 收起 理由
KYLIE2008 + 50 谢谢分享!

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9#
发表于 19-6-2016 12:38:58 | 只看该作者
多好的机会
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10#
发表于 20-6-2016 22:30:54 | 只看该作者
TNS,值得信赖的不错的公司
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11#
 楼主| 发表于 15-7-2016 11:23:23 | 只看该作者
###########################
招聘完毕,职位已经关闭,谢谢大家的支持。
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