我在查询过程中,他们把我的类别搞错了“You nominated a skilled occupation that is not on the CSL and your application is not currently eligible for priority processing. While we empathise with your circumstances, we are sorry to advise that your application is not able to be finalised this financial year”实际上我是州担保,比CSL的优先级还要高,而且很有可能他们把我的案子搁置了一段时间,所以我想写封投诉信,但不知写给谁?邮箱?谢谢大家